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To Our Residents, Families, and Staff

Dear Residents, Families, and Staff,

We know many of you are concerned about the spread of COVID-19 (the novel Coronavirus) and how it may impact us here at Orange Rehabilitation and Health Care Center, and assure you that we are taking the situation very seriously. At this time we do not have any cases diagnosed in our facility.

Ensuring our residents are cared for in a safe and healthy environment is our first priority. The Centers for Disease Control and Prevention (CDC) have recommended a variety of steps that we have implemented to help reduce the potential for the virus to enter our building. However, we need your help in battling COVID-19. Below are some examples of how you can help protect the residents, as well as prevent the spread throughout the community.

At this time, we have been mandated by the Department of Public Health to prohibit family and friend visitation. Out of an abundance of caution, we are limiting all visitors to our facility unless absolutely necessary (on a case by case basis for Hospice/end of life care during visiting hours). We are posting signs on our entryway doors to notify visitors of this policy and actively screening individuals upon entry, including staff, transport personnel, lab techs and all others who need to come into the building for potential exposure and/or symptoms. If there is a concern based on this screening, the individual will be required to leave the building and encouraged to contact their healthcare provider.

We understand that connecting with your loved ones is incredibly important, and there are a variety of other ways you might consider communicating with them. These may include telephone, email, text, video chat or social media. Please let us know if we can assist you.

Please make sure we have your most current emergency contact information, including your e-mail address and cell phone number so we are able to efficiently send you updates and information. We want to make sure we efficiently communicate with you should there be any new developments.

Residents, please help prevent the spread of infection by exercising proper hand washing hygiene as well as coughing and sneezing etiquette. We offer hand washing and alcohol-based hand sanitizer stations throughout the building, which you are welcome to use. Please also avoid shaking hands and hugs with any individual. If you are experiencing a cough, fever, sore throat, runny nose, and/or shortness of breath, please let a staff member know immediately.

We are following the recommendations of the CDC on prevention steps, including following strict handwashing procedures, and if it becomes necessary, wearing gowns and gloves when interacting with residents who present with symptoms. We also are staying up to date with the CDC recommendations as they may continue to change. In addition, Orange Rehabilitation and Health Care Center is in close contact with the local and state health departments, with state and local mutual aid and with other facilities should the need arise.

We will notify you if any residents or staff are diagnosed with COVID-19. Should you have any questions, please feel free to contact our center at: (203) 795-0835.

For additional information, please visit the CDC's Coronavirus disease information page at
Together our goal is to keep our resident's and staff healthy and well. We appreciate your cooperation and understanding. Thank you in advance!

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